Invoices

Here TigerGraph Savanna users can check, reference, and export their invoice information.

View and Export an Invoice

To get started with Invoices follow the steps below:

  1. Navigate to the Billing tab in the left navigation.

    billing nav

  2. Select the Invoices tab to view the invoices list.

    invoice tab
    Here you can view general information on invoices, such as:

    • Invoice Date: The date the invoice was issued.

    • Invoice Status: The status of the invoice.

    • Invoice Period: The period that the invoice was issued in.

    • Total: Total charge during that invoiced period.

  3. To export a specific invoice as a .pdf select the PDF button under Export As.

Invoice status

Each invoice status indicates the stage of an invoice in the billing lifecycle.

In Billing Period

The invoice period is ongoing and charges are still accumulating.

In billing period

In Grace Period

The billing period has ended, but the system will automatically attempt payment after the grace period.

In grace period

Processing

Invoice amount is being finalized and is not ready for payment.

processing

No Payment Needed

The invoice does not require payment (e.g., zero amount or covered by credits).

no payment needed1

Next Steps

Next, learn about other billing topics on the Billing page or check out the Resources section.

Return to the Overview page for a different topic.